Frequently asked Questions
about coconut charcoal briquettes
1. DELIVERY TIME
We are shipping coconut charcoal briquettes from the port of Semarang (Tanjung Emas, ID SRG) or Surabaya (Tanjung Perak, ID SUB), Indonesia.
Estimated transit time of container from Semarang (ID SRG) to ports:
Port Klang (MYPKG) 3-5 days
Jeddah (SAJED) 22-32 days
Port Said (EGPSD/E) 19-23 days
Barcelona (ESBCN) 25-30 days
Rotterdam (NLRTM) 25-30 days
Hamburg (DEHAM) 24-29 days
Antwerpen (BEANER) 25-30 days
Gdynia (PLGDY) 40-45 days
St. Petersburg (RULED) 40-45 days
Novorossiysk (RUNVS) 30-45 days
Los Angeles (USLAX) 30-36 days
New York (USNYC) 34-41 days
Melbourne (AUMEB) 18-25 days
Keep in mind, that transit time and departure date depend on shipping line and can be different from one shipment to another.
We sell our coconut charcoal briquettes on EXW or FOB basis, we are happy to help you to recommend a good shipping line.
2. PAYMENT TERMS
All payments should be made via TT (Telegraph transfer) bank transfer to our company account PT. Unimax Pro Indonesia only. We use Bank Central Asia (BCA), and the swift code is CENAIDJA. We do not accept L/C, Western Union, Bitcoin, and other not-bankable-payments. Payment should be done in USD, free from issued bank charges.
Payment terms are 50% down payment. After receiving this payment we start production of coconut charcoal briquettes, and printing inner boxes.
To load 1×20” feet container we need 3 working days. After the production process is done, we will pack charcoal cubes into inner boxes and master boxes. Labeling boxes according to your requirements.
After container with coconut charcoal is shipped, we prepare shipping documents: Bill of Lading, Certificate of origin, invoice, packing list. It takes 3-5 days to prepare all the documents. After that, we will send you a copy of B/L and COO. The rest 50% of payment should be done after, then we will send original documents via DHL or a telex release.
3. QUALITY CONTROL
We pay a lot of attention to produce coconut charcoal briquettes according to your specifications. Every production batch is tested separately.
To test coconut charcoal cubes we use laboratory if the University of Gajah Mada, Yogyakarta. It is an independent laboratory that tests our products on ash content, moisture, volatile matter, and other important parameters.
We are happy to see your representatives in our charcoal briquettes factory in Indonesia. You can visit anytime to monitor the production process and container stuffing. We welcome you to come to our factory to check the quality, or an independent surveyor hired to make sure the product appeals your preferences.
4. OEM OR PRODUCTION UNDER YOUR BRAND
Yes, we do OEM production and produce coconut charcoal under your brand & design. All our charcoal is produced under our customer’s brands. Send us your design of packing and we will print it for you.
Our main focus and specialization are to produce coconut charcoal briquettes for BBQ and shisha. We are not designers, we are the manufacturer. Our primary focus is to make good coconut charcoal for wholesale and bulk buyers with specific parameters.
Please pay your attention, that our price excludes printing the inner box with carton paper in full color. If you need a different paper or laminating, emboss – contact us to recalculate the cost of printing
5. HOW TO ORDER?
To order bulk coconut charcoal briquettes for BBQ & shisha – choose charcoal specification. Minimum of Quantity is 17 Metric Ton for 20 feet container, and 25 Metric Ton for 40 feet container.
We produce coconut charcoal briquettes in Super Premium and Premium standards. The main difference between these types are in Ash content, moisture, volatile matter, and drop test. Besides, we can produce coconut charcoal according to your specifications.
Contact us via Whatsapp +6281-313131-696 or email us to admin@powerunimax.com.
We will confirm charcoal production dates, availability and issue your invoice. You are welcome to visit our charcoal factory to see and test coconut charcoal briquettes by yourself.
Production of coconut charcoal briquettes takes several days to fill in a 20ft container. Please confirm the schedule.
6. CAN I VISIT YOUR FACTORY?
Yes, please come and visit our coconut charcoal factory in Central Java, Indonesia. Let us know the date and time of your arrival and we will pick up you at the airport in Surakarta.
We send you our car to bring you and show you our production process. It takes about 2 hours drive from the airport to our charcoal factory. We can also help to arrange your accommodation in Surakarta.
Most of our first-time wholesale buyers come and visit our factory for the first time buy. You need to see the production process, our staff, packing and stuffing of container.